New patients receive $49 exam and consultation

Receive free consultations and special opinions.

808-533-0000
Request Appointment

Privacy Policy

Last Updated: 11/14/2025

A Downtown Dental Group (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our online forms, or interact with our digital services. As a healthcare provider, we follow the Health Insurance Portability and Accountability Act (“HIPAA”) and all applicable federal and state privacy laws.

By using our website, you agree to the terms outlined in this Privacy Policy.

 

1. Information We Collect

We collect two main categories of information:

A. Non-Personal Information (Website Usage Data)

Collected automatically through standard web technologies such as:

  • Cookies
  • Analytics tools (e.g., Google Analytics)
  • Log files (IP address, browser type, device information, referring URLs)

This information does not identify you personally and is used to improve site performance and user experience.

B. Personal Information You Provide

You may provide personal information voluntarily through:

  • Appointment request forms
  • Contact forms
  • Online scheduling tools
  • Patient intake forms
  • Newsletter sign-ups
  • Payment forms (if applicable)
 

This may include:

  • Name
  • Email address
  • Phone number
  • Address
  • Insurance information
  • Appointment details
  • Any other information you voluntarily submit
 

C. Protected Health Information (PHI)

If you submit information related to your dental health, medical history, treatment needs, or insurance, this information may be considered Protected Health Information (PHI) under HIPAA.

We treat any PHI you provide with the highest standards of privacy and security as required by federal law.

 

2. How We Use Your Information

We use your information for legitimate business and healthcare purposes, including:

  • Scheduling appointments
  • Responding to inquiries
  • Coordinating treatment or services
  • Verifying insurance eligibility
  • Providing patient reminders and updates
  • Improving our website and online services
  • Complying with legal or regulatory requirements

We never sell or share your PHI for marketing purposes without your explicit authorization.

 

3. How We Protect Your Information

We implement administrative, technical, and physical safeguards to protect your PHI and personal information, including:

  • Encrypted data transmission (SSL)
  • Secure servers and firewalls
  • Access controls and authentication
  • HIPAA-compliant data storage vendors (when applicable)
  • Staff training on privacy and HIPAA regulations

Despite these safeguards, no system can guarantee 100% security. If a data breach occurs, we will follow HIPAA-mandated notification requirements.

 

4. How We Share Your Information

We may share information only as permitted by law and only when necessary to deliver services to you. This includes:

A. HIPAA-Compliant Business Associates

Vendors who perform services on our behalf (e.g., appointment scheduling tools, billing platforms, secure communication tools) may receive PHI only under a Business Associate Agreement (BAA) that requires them to protect your information.

B. Healthcare Providers

Your PHI may be shared with other healthcare providers involved in your care at your request or with your authorization.

C. Insurance Companies

We may share PHI with insurers for billing, claims, and eligibility verification.

D. Legal Requirements

We may disclose information if required by:

  • Court orders
  • Public health authorities
  • Law enforcement (as permitted by HIPAA)

We do not share PHI with advertisers or third-party marketing platforms unless you have explicitly authorized it.

 

5. Cookies and Third-Party Tracking

We may use cookies and third-party tools (such as Google Analytics or Meta Pixel) to understand website usage.

These tools:

  • Do not track or store PHI
  • May collect anonymous, aggregated traffic data

You may disable cookies in your browser settings at any time.

 

6. Your Rights Under HIPAA

As a patient of A Downtown Dental Group, you have the right to:

  • Access and obtain a copy of your dental records
  • Request corrections to your records
  • Request restrictions on certain uses/disclosures
  • Request confidential communications
  • Receive an accounting of disclosures
  • File a complaint if you believe your privacy rights were violated

To exercise these rights, contact us using the information below.

 

7. Links to External Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

 

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children online without parental consent.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

 

10. Contact Us

If you have questions about this Privacy Policy or your privacy rights, contact us at:

A Downtown Dental Group
1139 Bethel St, Honolulu, HI
808-979-3680